Privacy policy

This site is the official fan home of Ayra and is run by the team behind Ayra. This page explains what we collect when you use it, why, and what you can ask us to do with it. Questions? Contact the team through this website.

What we collect

• Newsletter: your email address and when you signed up.
• Fan wall: the name, city (if you give one) and message you post. Approved messages are shown publicly with your name and city.
• Meet & greet applications: your name, email, city, the show you picked and your message. These are only seen by the team.
• Polls and hearts: your vote or heart is counted anonymously. To stop people voting many times, we keep a scrambled code made from your internet connection (never your actual IP address) for up to a day, and your browser remembers which polls you've voted in.
• Spam protection: forms are checked by Cloudflare Turnstile, which looks at technical signals from your browser to tell people from bots.

Why we use it

• To send the newsletter you asked for. You can unsubscribe with the link in every email.
• To show your approved fan wall messages.
• To review meet & greet applications and email you about yours, including if you're chosen.
• To keep the site safe from spam, abuse and vote stuffing.

We rely on your consent for the newsletter, fan wall and meet & greet, and on our legitimate interest in keeping the site secure for spam protection. We never sell your information.

Who helps us run the site

We use trusted providers who only process your information to run this site for us:

• Vercel hosts the website.
• Supabase stores the site's data.
• Resend sends our emails.
• Cloudflare provides the spam check on forms.
• YouTube plays videos. Nothing loads from YouTube until you press play, and videos use YouTube's privacy-enhanced mode.

Some of these providers may store data outside your country, under their own data protection safeguards.

Cookies and browser storage

We don't use advertising or tracking cookies. The site only stores what it needs to work: a cookie that remembers which polls you voted in, a note in your browser of which fan messages you've hearted, and any cookies Cloudflare needs for the spam check. The admin area uses a sign-in cookie for the team only.

How long we keep it

• Newsletter emails: until you unsubscribe.
• Fan wall messages: until the team removes them or you ask us to.
• Meet & greet applications: until the team deletes them after the show, or you ask us to.
• Anti-spam connection codes: up to one day.

Your rights

You can ask to see the information we hold about you, correct it, delete it, or withdraw your consent at any time. Contact the team through this website and we'll respond as soon as we can. You also have the right to complain to your local data protection authority, for example the Nigeria Data Protection Commission, the UK ICO, or the authority in your EU country.

Children

This site isn't aimed at children under 13, and they shouldn't send us their details. Meet & greet applicants under 18 need a parent or guardian's permission. See the meet & greet rules.

Changes

If we change this policy, we'll update the date at the top of this page.